We offer free shipping on all orders to United States, Canada, Australia — no minimum required.
All products are shipped via Air mail within two business days of order confirmation. Once your item is dispatched, you’ll receive a tracking number via email to monitor delivery progress in real time.
Estimated Delivery Times:
Europe: 7–10 business days
North America & Asia: 5–7 business days
Rest of the World: 10–15 business days
Please note: Delivery times may vary due to customs clearance or local courier delays.
🔁 Return & Satisfaction Guarantee
We want you to love your purchase. If you’re not satisfied with your GaN charger for any reason, we offer a 30-day money-back guarantee.
To initiate a return, please email our support team at info@longjann.com within 30 days of receiving your item. We’ll guide you through the simple return process.
Once we receive your returned product, we’ll issue a full refund of the product price within one business day and confirm via email.
Note: Returned items must be in their original condition with packaging.
🛡️ Warranty Policy
All products come with a one-year warranty from the date of purchase, covering any defects in materials or workmanship.
If your charger develops a fault within the warranty period, we will:
Replace it with a new or equivalent product, or
Refund the full purchase price.
For any support or warranty questions, feel free to reach out to us at info@longjann.com. We’re here to help!
